Návštěvní řád výstavy Sherlock Holmes

SHERLOCK HOLMES EXHIBITION RULES

Jackets, coats, umbrellas, and backpacks are not permitted; please leave them in the free coat check
Large bags and bulky luggage are not permitted; please leave them in the free coat check
No strollers allowed
No food or drinks allowed in the exhibition areas
Do not touch exhibits, display stands, or display cases
No cell phone calls or loud behavior
No photography with flash
No weapons, sharp objects, or glass containers allowed
No entry under the influence of alcohol or intoxicating substances
No smoking anywhere in the exhibition space
No pets allowed
Children under 15 must be accompanied by an adult at all times during their visit
Visitors may be subject to a security check upon entry
The ticket is valid only for the date and time slot indicated on the ticket. Visitors are required
to arrive at the entrance within the specified time window.
Once this window has passed, entry may not be
Senior discount – individuals over 65 years old (valid from the day they turn 65)
Student discount – with a valid ISIC student ID card, for those up to 26 years old
Visitors with a ZTP/P disability card are entitled to one free companion
The exhibition is suitable and accessible for visitors with limited mobility; however, for safety reasons
and to ensure compliance with the exhibition’s capacity limits, the number of wheelchair users admitted may be restricted
Keep your ticket in a safe place
Ticket forgery is a criminal offense; once scanned or torn, the ticket can no longer be used or returned
A ticket with an expired visit date is invalid
A FLEXI ticket, which is valid for 45 days from the date of purchase or from the start of the exhibition,
is invalid after this period expires
Each ticket has a barcode or a validation stub that will be scanned
upon entry or torn off by a staff member
In the event of damage, destruction, loss, or theft of a ticket, there is no entitlement to a replacement
Admission fees and service charges are non-refundable; tickets cannot be exchanged
The organizer is not liable for damages caused by unauthorized copying or counterfeiting of tickets
In the event of event cancellation, claims for refunds must be made at the location where the ticket
was purchased
Reimbursement for incidental expenses (hotel, transportation) is not provided
If you feel unwell during your visit, please do not hesitate to contact the staff, who will be happy to assist you
By entering the exhibition, visitors consent to being monitored by security cameras within
exhibition